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How to Configure Slack App

This article explains how to install and configure the Slack app and how to use it with PAM (Partner Account Manager)

Written by Marcel Dordan
Updated over a week ago

Overview

    Euler’s Slack app enables Partners to chat with PAM (Partner Account Manager) directly from Slack, and to submit referrals without leaving Slack.

Note: PAM in Slack is available only for Partners whose associated Euler customer has purchased/activated PAM for Partners.

  1. Install / Connect Slack

To install the app, Partners must start in the Partner Portal:

  1. Open Partner PortalSettings

  2. Select Slack

  3. Click Integrate with Slack

  4. You’ll be redirected to Slack to authenticate and authorize the app in your workspace

2. Access policy (who can chat with PAM)

After Slack is connected, Partners can configure the access policy in Partner Portal → Settings → Slack:

  • Allow everyone in the Slack workspace to chat with PAM, or

  • Restrict access to only people who are registered in Euler

This ensures the Partner can control who can interact with PAM inside Slack.

   3. Chat with PAM in Slack

To start a conversation:

  1. In Slack, open Apps

  2. Search for “EULER for Partners”

  3. Open the app

  4. Send a direct message to PAM

PAM can help with:

  • Listing and summarizing agreements

  • Invoices and payment status (invoices)

  • Commission calculations and explanations

  • Referral and deal pipeline insights (referrals / deals)

  • Status lookups and quick Q&A based on available partner data

4. Submit a referral using the /referral slash command

Partners can submit a referral directly from Slack:

  1. In any Slack channel/DM, type:

    • /referral

  2. Slack will open a referral form

  3. The system will load the available Partner context

  4. Fill in the form and submit

5. Submit a referral using the “Send referral with AI” shortcut

Partners can also create a referral from an existing message:

  1. Hover/select a message in Slack

  2. Right-click (or open message actions)

  3. Choose “Send referral with AI”

  4. Confirm the message content to be used

  5. Optionally add more context

  6. An AI step will extract details from the message and pre-fill the referral form

Troubleshooting

  • If you don’t see the app: confirm Slack integration is completed in Partner Portal and that your workspace policy allows your user.

  • If you want to communicate with PAM on Slack, ensure that your partner who purchased Euler has enabled PAM.

Still Have Questions?

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