A Health Package in Euler is a collection of metrics used to evaluate the overall health of your partnerships. This enables you to assign numeric values to the metrics that matter most, providing an objective health score for your partners. Here’s how to configure the metrics within a Health Package:
What Is a Health Package?
A Health Package is a customizable tool for evaluating partner health. It allows you to:
Select the metrics you care about.
Define the parameters for each metric.
Weight the importance of each metric in calculating the overall health score.
By setting up Health Packages, you can consistently evaluate partner performance and identify areas of strength and improvement.
Steps to Configure a Health Package
1. Select Metrics for Your Health Package
Start by choosing the metrics that are important to you. These could include things like:
Closed Won Revenue
Portal Engagement
Referrals Submitted
Content Engagement
You can select as many metrics as you’d like, but remember, each metric will need to be configured with specific settings.
2. Configure Each Metric
Once you’ve selected your metrics, you’ll configure the following four settings for each:
a. Lookback Period
Define how far back from today you want to evaluate this metric. For example:
Set the lookback period to 30 days to evaluate recent performance.
Or use 90 days to capture a broader trend.
b. High Bar
Set the value at which this metric becomes good or healthy. For example:
• For portal engagement, you may decide that 10 logins in the past 30 days is a “healthy” level.
c. Low Bar
Set the value at which this metric becomes unhealthy or bad. For example:
For referrals submitted, you might consider 2 referrals in the past 30 days as “unhealthy.”
d. Weight
Assign a weight to this metric to indicate its relative importance in the overall health score. Weights are set as percentages, and the total of all weights must equal 100. For example:
If you have four metrics, you could weight them equally at 25% each.
Alternatively, you might assign a higher weight (e.g., 50%) to a more critical metric like Closed Won Revenue.
3. Set Inflection Points: Good vs. Bad
When configuring the High Bar and Low Bar, you are essentially setting two inflection points:
High Bar: At what point does this metric become “good” or “healthy”?
Low Bar: At what point does this metric become “bad” or “unhealthy”?
Metrics falling between these two points are considered “average” or “normal.”
4. Validate the Total Weight
After assigning weights to all selected metrics, ensure that the total weight equals 100. Euler will not allow you to save the Health Package unless this condition is met.
Example Configuration
Let’s say you’re evaluating four metrics:
1. Closed Won Revenue
Lookback: 90 days
High Bar: $50,000
Low Bar: $20,000
Weight: 40%
2. Portal Engagement
Lookback: 30 days
High Bar: 15 logins
Low Bar: 5 logins
Weight: 20%
3. Referrals Submitted
Lookback: 60 days
High Bar: 8 referrals
Low Bar: 2 referrals
Weight: 30%
4. Content Engagement
Lookback: 30 days
High Bar: 20 content views
Low Bar: 5 content views
Weight: 10%
In this example, the weights add up to 100, ensuring a valid Health Package.
Why Use Health Packages?
Health Packages provide a structured way to evaluate partner performance by:
Focusing on the metrics that matter most to you.
Objectively determining what is “good” or “bad” performance.
Ensuring consistency and transparency in how partner health is measured.
Tips for Configuring Health Packages
Choose metrics that align with your business objectives.
Assign weights thoughtfully, prioritizing the most impactful metrics.
Use shorter lookback periods for more dynamic metrics (e.g., engagement) and longer lookbacks for metrics with slower trends (e.g., revenue).
By following these steps, you can effectively configure Health Packages in Euler to provide actionable insights into your partnerships. If you need further assistance, feel free to reach out to our support team at [email protected].